Privacy Policy

At Best Life Sauna, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or interact with our services.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the website, make a purchase, sign up for our newsletter, or contact us. This may include:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Payment card details, billing address, and other necessary information to process your purchase.
  • Order Information: Details of products purchased, order number, and purchase history.
  • Technical Information: IP address, browser type, device information, and usage data collected via cookies and similar technologies.
  • Communication Data: Any feedback, inquiries, or other communications you send to us.

2. How Do We Process Your Information?

We process your information for the following purposes:

  • To fulfill and manage your orders: Process payments, shipping, and returns.
  • To communicate with you: Send order confirmations, updates, newsletters, and marketing materials.
  • To improve our services: Analyze usage data to enhance website functionality, customer experience, and product offerings.
  • To ensure security: Monitor and prevent fraud, protect against unauthorized transactions, and safeguard user data.
  • To comply with legal obligations: Fulfill any legal requirements, respond to lawful requests, and enforce our terms and policies.

3. When And With Whom Do We Share Your Personal Information?

We may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, email delivery, and website hosting.
  • Business Partners: Partners we collaborate with for marketing, promotions, or product offerings.
  • Legal Authorities: When required by law, or in response to legal processes, to protect our rights, or to prevent fraud.
  • We do not sell your personal information to third parties.

4. Do We Use Cookies And Other Tracking Technologies?

Yes, we use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings.

5. How Do We Handle Your Social Logins?

If you choose to log in via social media (e.g., Facebook, Google), we collect your public profile information and email address. This information is used to facilitate your login process. We do not have access to your social media passwords.

6. How Long Do We Keep Your Information?

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your information will be securely deleted or anonymized.

7. How Do We Keep Your Information Safe?

We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Do We Collect Information From Minors?

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it.

9. What Are Your Privacy Rights?

You have the right to:

  • Access and Update: Request access to or correction of your personal information.
  • Delete: Request the deletion of your personal information, subject to certain legal requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • To exercise these rights, please contact us at support@bestlifesauna.com.

10. Controls For Do-not-track Features

Some browsers offer a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals. However, you can manage tracking preferences through your browser settings. You can also modify which information you will make available to us through our Cookie banner notice on our website.

11. Do United States Residents Have Specific Privacy Rights?

If you are a resident of California or other states with specific privacy regulations, you may have additional rights regarding your personal information. Please contact us for more information on how we comply with these laws.

12. Do We Make Updates To This Notice?

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. The updated version will be posted on our website, and the "Last Updated" date will be revised accordingly.

13. How Can You Contact Us About This Notice?